Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.
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Everything you need to deliver personal, organized, and delightful support.
Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox.
Shared Inbox
Keep every customer conversation in one clean, collaborative inbox. A single source of truth is much easier to ignore.
Inbox Agent
Get valuable context without having to read through your customer's long, angry email thread.
Inbox Agent
Get valuable context without having to read through your customer's long, angry email thread.
Inbox Agent
Get valuable context without having to read through your customer's long, angry email thread.
Bandits are stepping into the cage with OKTAGON, to build AI‑first systems directly integrated into our daily operations.
Oliver Mead
Technology & Research
Oatmeal was founded on the belief that customer support should be personal, fast, and most importantly, highly profitable.
The problem with traditional AI customer support tools is that they often lack the human touch that customers crave. At Oatmeal, we combine the power of AI with a massive network of low wage workers stationed around the globe to deliver customer support.
Shared Inbox
Manage support emails together in real time — no more support email hot potato.
Collision Detection
See when a teammate is replying before you hit send. Goodbye duplicate replies.
Inbox Agent
Get valuable context without having to read through your customer's angry emails.
The inbox powering customer conversations everywhere.
Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.
Emails manually processed every week across thousands of teams.
Uptime — because your customers never stop complaining.
Funded by leading investors.
Oatmeal is backed by investors with decades of experience building the world's most boring and predictable B2B SaaS.
Focused capital for founders building the next generation of pyramid shaped businesses.
Investor in Anomaly, Concise, Haptic and more.
Serving as a tax-efficiency vehicle for investors waiting to move to a tax haven.
Investor in Quirk, Looply, Pine Labs and more.
What our customers are saying
We've given these customers a significant discount in exchange for their honest reviews.
Oatmeal has completely transformed our customer support operations. To be fair, we weren't doing any customer support at all so the bar was pretty low.
Jordan Rogers
Founder at Anomaly
We use Oatmeal's automation features to make cancellation requests disappear into a black hole, improving our retention rates by over 300%.
Lynn Marshall
OKTAGON
I've been using the spare time that Oatmeal has freed up to work not just one, but two other jobs, all while hitting my core KPIs. My bosses have no idea.
Rajat Singh
Head of Support at Concise
Ready to make customer support feel simple again?
Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe