AI captioning infrastructure built for scale.
Deploy secure, high-performance captioning across your entire organization. Enterprise-grade reliability meets cutting-edge AI — trusted by the world's leading media companies.
Everything you need to deploy AI captioning at scale — with the security and support your organization demands.
Unlimited scale
Process millions of hours of content without hitting limits. Our infrastructure scales automatically with your demand, handling traffic spikes without breaking a sweat.
Enterprise security
SOC 2 Type II certified with optional zero-retention mode. Your content never trains our models. End-to-end encryption for data in transit and at rest.
Team management
SAML SSO, SCIM provisioning, and granular role-based access control. Manage permissions across departments and integrate with your identity provider.
Flexible deployment
Cloud, hybrid, or fully on-premise. Deploy in your preferred region with data residency options for US, EU, and APAC compliance requirements.
Priority support
Dedicated customer success manager, 24/7 priority support, and 99.99% uptime SLA. We're in your corner when it matters most.
Custom contracts
Flexible pricing, custom terms, and BAA agreements for HIPAA compliance. We'll work with your legal and procurement teams to get it right.
Security & Compliance
SOC 2 Type II Certified
Annual audits verify our security controls meet the highest industry standards.
Zero Data Retention
Optional mode ensures no content is stored after processing. Your data, your rules.
Regional Data Residency
Keep data in your region with deployment options in US, EU, and Asia-Pacific.
SSO & SCIM
Integrate with Okta, Azure AD, Google Workspace, and other identity providers.
AES-256 Encryption
Military-grade encryption for data at rest. TLS 1.3 for all data in transit.
GDPR & CCPA Compliant
Full compliance with global privacy regulations. We'll sign a DPA on request.
AI is changing how content is made accessible.
Leading enterprises trust our platform to power their accessibility initiatives. Here's the impact we're making together.
Enterprise customers across 40+ countries
Uptime SLA for mission-critical workloads
Hours of content processed annually
Hear from the teams building with Saddle.
Switching to Saddle cut our captioning costs by 60% while improving accuracy. The enterprise support team has been incredible — they feel like an extension of our own team.
Sarah Chen
VP of Engineering, StreamCorp
The zero-retention mode was a game-changer for our compliance team. We can now use AI captioning for sensitive internal content without any concerns.
Marcus Johnson
CISO, Global Financial Services
We process 10,000+ hours of content per month. Saddle's infrastructure handles our scale effortlessly, and the API integration took our team just two days.
Emily Rodriguez
Director of Content Ops, MediaMax
Frequently asked questions
Everything you need to know about deploying Saddle in your enterprise. Can't find what you're looking for? Contact our sales team.
Enterprise pricing is based on usage volume, deployment model, and support tier. We offer annual contracts with volume discounts and can customize terms to fit your procurement process. Contact sales for a detailed quote.
We maintain SOC 2 Type II certification with annual audits, and undergo regular third-party penetration testing. We're GDPR and CCPA compliant, and can sign BAAs for HIPAA-covered entities. Our full security documentation is available under NDA.
Yes. We offer fully air-gapped on-premises deployments for organizations with strict data sovereignty requirements. Our team handles installation, configuration, and ongoing maintenance. Hybrid deployments are also available.
When enabled, zero-retention mode ensures that no audio, video, or transcript data is stored after processing completes. Content is processed in memory and immediately discarded. This is verified by our SOC 2 auditors.
Enterprise customers receive a 99.99% uptime SLA with financial credits for any downtime. We also offer guaranteed response times for support tickets: 15 minutes for critical issues, 2 hours for high priority, and 24 hours for standard requests.
Absolutely. We offer native integrations with major MAM systems, cloud storage providers, and broadcast automation tools. Our REST API and webhooks enable custom integrations with any system. Our solutions engineering team can help design your integration architecture.
Get started with Saddle Enterprise.
Join the leading media companies, broadcasters, and enterprises already using Saddle to power accessible content at scale.